24/7 Ontario Help-Lines

For dementia related issues, be ready with some 24/7 helpline numbers and websites.

This page is generated in Ontario, Canada. Readers are encouraged to use these numbers to get started making their own list. IT IS SUGGESTED that caregivers and their doctor create a 24/7 phone list that relates to personal and, relatable situations.

There are times when a caregiver, or even the one with dementia, might feel frantic!
IF YOU NEED HELP – REACH OUTdo not take “no” for an answer…keep asking where to get guidance.


IF YOU HAVE AN EMERGENCY: Call 911,
or go to your local hospital to get emergency assistance.


24/7 NUMBERS TAKEN FROM WEBSITES…

Contact any one of the help lines below for information.
Also, call your primary care provider, as you feel appropriate.

PLEASE ASK US TO CORRECT, ADD OR REMOVE – if your number
These numbers may change without notice…please update your own lists regularly.

Crisis Hotline – C.O.A.S.T.
Crisis Outreach and Support Team – Mental Health Support in Halton, Ontario
1-877-825-9011

ALZHEIMER SOCIETY ONTARIO
Their site directs you to
1-800-879-4226 during the day and TELEHEALTH at all times.

TELEHEALTH
24/7 numbers:
1-800-797-0000 IN ONTARIO or
TOOL FREE 1-800-797-0007

ONTARIO CAREGIVER ORGANIZATION
24/7 helpline
Call to speak to a helpline Community Resource Specialist, use their online chat or search our site for caregiver information, resources and support.
Ontario Caregiver Helpline: 1-833-416-2273 (CARE)
Helpline website:

HALTON COMMUNITY PARAMEDIC SERVICES
Health Dept.
(This is not the ambulance/emergency service.)
Various programs offered to assist. Learn about training videos, the public access defibrillation program, workplace / facility public access defibrillation program and more.
Phone: 311 in Halton Region, or 905-825-1202

DISTRESS CENTERS OF TORONTO
Telephone support, crisis intervention, suicide prevention and supporting those dealing with loss and trauma. Services provided in over 151 languages
416-408-4357
TTY: 416-408-0007

CONNEX ONTARIO
Ontario-wide information and referral for people experiencing mental health and/or addiction issues. Service is provided 24/7/365 by toll-free telephone.  Funded by the Government of Ontario.
1-866-531-2600
1-866-531-2600 (Toll Free)

USA-ALZHEIMER’S ASSOCIATION
Will speak with those in Canada as well as in US.
1-800-272-3900

This page is a result of my not knowing all the resources I could call when I felt threatened by my loved one with Alzheimer’s and vascular dementia, anxiety and COPD. I was beside myself with anxiety and fear.

Keep these numbers close by…DO NOT be afraid to call them.

So that those you call understand your situation better, mention that your loved one has dementia.

For those times when a caregiver needs to explore additional support, these numbers could help locate help towards a solution to your situation. Bookmark this page, or write your own list and place it where it is visible.


24/7 Help-Lines (c) 2021 Judith Allen Shone

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